Privacy Policy
This Privacy Policy outlines how Metra Digital Private Limited ("Metra", "we", "our", or "us") collects, uses, stores, and protects your personal information when you use the Metra mobile application ("app").
1. Information We Collect When you use the Metra app, we may collect the following types of information:
- Mobile number and device details
- Transaction history and silver savings data
- App usage behavior and preferences
2. Purpose of Data Collection We collect this data to:
- Provide and enhance our silver saving and redemption services
- Monitor transactions and maintain account integrity
- Personalize user experience and app content
- Develop internal marketing strategies for Metra and its associated platforms like Anoraa
3. Data Sharing & Disclosure We do not share, sell, or trade your personal data with any third parties. All user data is used strictly within Metra Digital Private Limited.
4. Data Usage for Merchant Promotions Metra may internally analyze user saving behavior and purchasing trends to identify relevant offers or promotions from our own platform (Anoraa) or tied-up merchants. Users may receive targeted notifications or offers based on their activity, but their data will not be shared with merchants or external platforms.
5. Security Measures We implement robust technical and organizational safeguards to ensure your data is secure and protected from unauthorized access, alteration, or disclosure.
6. Data Retention We retain user data only as long as necessary to provide services and meet legal obligations. Upon request, users may contact us to delete their account and associated data, subject to compliance and audit requirements.
7. Legal Compliance Metra operates in compliance with applicable Indian laws regarding digital services, consumer protection, and data privacy.
8. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be communicated through the app or official communication channels.
For any questions or concerns regarding this policy, please contact us at support@metrasilver.com.
